Shipping

 

Uniqfind ships worldwide from Canada.

Shipping Destinations

We ship to most countries excluding Nicaragua, Cuba, Belarus, Iran, North Korea, Kosovo, Russia, Syria, Sudan, and Somalia. We apologize for any inconvenience this may cause.

Processing Times

Orders are estimated to be processed between 1-4 business days, starting from the following day after the order was placed. Please note, that we ship Monday through Friday 9-5 pm EST. This excludes weekends and major holidays.

DHL Shipping

Our processing time for orders placed with DHL shipping service is 1-3 business days, starting from the following day after the order was placed. We do not refund shipping fees when orders have been fulfilled within the above timeline and/or if carrier delays have occurred. 

Canadian Shipping

For the standard shipping option, we use an expedited service that takes approximately 4-10 business days to arrive from the ship date. Express service times will vary. 

United States Shipping

For the standard shipping option, we use a fully tracked ground shipping service that takes approximately 4-10 business days to arrive from the ship date. Please allow for at least one day for the tracking to be updated with the first scan after the order ships. Express service times will vary.

International Shipping

For the standard shipping option, we use a non-tracked air shipping service that takes an estimated 14-25 business days to arrive from the ship date. International shipping does vary in time depending on the exact location. Please note, that this does not include any delays experienced at customs. Express shipping times will vary.

Tracked International Shipping

If you chose a tracked international shipping option, please be aware that your package may be handed off to numerous agents or forwarders along the way or for final delivery. Please make sure to look out for links to partner agents on the main tracking page to get the most up-to-date tracking information for your shipment.

Customs, Taxes, Duties, and Tariffs

Uniqfind is not responsible for customs, taxes, duties, and tariffs. These charges are set by your country – we are not able to influence or control the rate at which you are charged. We suggest you contact your country’s customs office if you are concerned about the charges that may occur.

Return To Sender (RTS)

If an order is returned to sender (returns to our facility) due to an incorrect address, the parcel being unclaimed, or any other RTS reason, Uniqfind reserves the right to charge a re-shipment fee. If you wish to receive a refund instead, we are happy to refund the cost of the product. The shipping fee is non-refundable.

Cancelling an Order

If you need to cancel your order, please contact us at info@uniqfind.com and we'll try our best to catch the order before it ships out, however, we cannot guarantee it will be caught in time.

Important Info

Upon placing an order, Uniqfind will send two confirmation emails: the order confirmation email and the shipping confirmation email. Please be sure to check each email to ensure all information has been entered correctly at checkout.

If you notice any mistakes, please email info@uniqfind.com right away so we can attempt to correct this for you. We can only correct errors prior to shipment. If the error is not caught prior to shipment, Uniqfind reserves the right to charge a re-shipment fee.

Uniqfind is not responsible for lost shipments, or carrier delays.

Still have questions? Email info@uniqfind.com for further information.